Start with a written agreement

No contract!? That is crazy.
You should always start with a written agreement. Read my article at the Central Penn Business Journal to learn more.

VNC vs. NoMachine NX: NoMachine Wins Hands-Down

I have long-used VNC and variants (ie: TightVNC) as a way to access my Linux desktops. Comparing VNC to Windows’ Remote Desktop, I have never been happy at all with the way that VNC underperforms. This is of course due to the underlying differences in the way that VNC and RDP render screens, but that [...]

Guerilla Marketing from AdWords guru Perry Marshall

If you want to know everything there is to know about Google AdWords and you do not know who Perry Marshall is, find out! Perry is the AdWords guru and has been perfecting and proselytizing the right way to direct market using Google AdWords for many years.
I make the introduction to Perry only because the [...]

VoIP delivers best-value telephone service

Read my latest blog for the Central Penn Business Journal here: VoIP delivers best-value telephone service

All Abuzz with Apple News from Macworld 2008: Macbook Air and Time Capsule Unveiled

Forget the presidential race — Yesterday’s really exciting news came out of Macworld 2008 when Steve Jobs introduced the two new Apple products that will further solidify and extend the quintessential Apple brand. Macbook Air and Time Capsule are prime examples of what Apple is becoming best known for: extremely well engineered and executed products that emphasize function, embody elegant design and reduce environmental impact. In the midst of a crisis that is the revolt against adoption of Windows Vista,

Copilot: Free On-Demand Remote Assistance Software

I have been using Fog Creek Copilot for a few months now and I am very impressed with the software. The small Copilot download works on Windows and MacOS X, allowing on-demand remote viewing and control of another computer once a special invite code is entered on the web site. Best of all, free Copilot [...]

Feature Request: Automatic Email Attachment Check

Have you ever written an email, told the recipient to refer to the attachment and then clicked “Send” before making the attachment? I do it all the time and it probably makes me look like a giant idiot.
Would it not be great if your email client could check any outgoing email for phrases that might [...]

Working CallCentric.com VoIP on the Nokia E51

I got my Nokia E51 GSM cell / VoIP tonight and, thanks to user malubob on the Nokia forums, I have a working SIP voice over IP (VoIP) connection to CallCentric.com. These settings should apply to just about any S60 platform Nokia VoIP phone that you need to use on CallCentric; just remember that your [...]

Follow-up: Brief Review of CallCentric VoIP (SIP) Service

This is a follow-up to this post.
CallCentric has been working great for outbound SIP trunking and customer support continues to be very responsive.
Unfortunately, CallCentric does not support oversubscribing direct-inward-dial (DID) numbers to single trunks / channels. This is a total bummer as it is often the case that a business has low simultaneous usage of [...]

Brief Review of CallCentric VoIP (SIP) Service

The Digium Asterisk server at work needed to be switched to a new SIP/IAX service provider this past week and on Doug’s advice, I investigated CallCentric. The reviews were essentially all positive, so I signed up for the Pay Per Call $0.0198 / minute calling plan. The nice thing about this particular plan is that [...]