Hitachi GST warranty replacement taking ages: UltraStar C10K600

I have to say that I am pretty disgusted with Hitachi GST. A client of mine ordered 10 hard drives for an integration, 30% of which failed within the first few hours of life. Hitachi’s RMA department has been sitting on them for 40 business days and still have not shipped a return. Did I mention that advanced warranty exchange is not an option?

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