Comments on: How to get Embarq DSL without local phone service (aka dry loop or “naked” DSL)

By: dsl only

dsl only — Thu, 04 Aug 2011 14:02:58 +0000

called 2dy 2 have local calling service dropped on previous local calling and dsl service line. no hassle with call. rep adv me that 911 service would still be active and local calling service would b dropped within 24 hrs leaving me with dsl only service as requested.

By: Dennis Little

Dennis Little — Fri, 03 Jun 2011 15:21:38 +0000

Hi Miro, Thanks for the tip! Things have definitely changed in 2 years as CenturyLink (formally Embarq) has done a complete 180 on this issue and now allows customers to subscribe to DSL only.

By: miro

miro — Thu, 02 Jun 2011 04:04:05 +0000

just go to givemepure.com You can order it there without any hassles.

By: marie

marie — Sun, 07 Nov 2010 19:32:56 +0000

I am looking for internet service in the Carlisle PA area that does not require a contract at a reasonable price. I called the number above and was offered $34.99 with a 2 YEAR contract. Is anyone aware of any service that is available for no contract. It is outrageous that this whole industry is becoming contract contingent. I have gotten internet, both DSL and cable, for $20.00 a month and no contract in the past. Economies of scale should be bringing these prices down, not raising them. Where is the increased efficiencies the industry? There, I vented. Any ideas, please let me know. Thank you!

By: d lantz

d lantz — Wed, 20 Oct 2010 14:29:57 +0000

i have this …century link co.. i complain about my phone bill every month.
i got the DSL…first it was $20 a month..then the phone bill went up to $67 a month..WHAT? i do not use my landline barely at all..as everyone i know is long distance. MY internet was only to be $19.95 with tax.. and the phone was never more than $30- WHY? i do no t have bundled as i want to see my charges.
Embarg changed the bill …now i am waiting to see what the next ‘surprise bill’ will be on the phone. I want to change phone co but cannot in Carlisle..WHY? i also cannot change Electric CO? every month it is a different bill — I DO NOT USE MY LANDLINE AT ALL.WHAT IS THE POINT OF HAVING IT..?i cannot afford long distance.. EMBarq should be ashamed !

By: Tony

Tony — Fri, 09 Apr 2010 10:48:43 +0000

Greg – what was the toll free number on the flyer from Embarq – I lost mine and I’m trying to get a friend hooked up with “naked dsl” and the local Century Link/Embarq store won’t do it without bundiling. Thanks

By: Frustrated Embarq/Centurylink Customer

Frustrated Embarq/Centurylink Customer — Sun, 24 Jan 2010 13:52:25 +0000

I had both phone and dsl through Centurylink/Embarq. I called them regarding the costs of pure dsl. They gave me a quote of 29.95 for 1.5 M and 59.95 for 10 M. So I got my number ported to a VOIP provider. Well when I did this Centurylink cancelled my phone and dsl. Of course I only requested that the phone to be disconnected. Now to get the dsl hooked back up they want 49.95 for the 1.5 M. They are feeding a line that the only way to get the 29.95 rate is to be an existing customer (which I was) and talk to their “cancellation” department. They say there is nothing I can do now to get the lower rate. Must be nice having a monopoly over the internet in alot of these areas like mine. I’ll get an air card before I pay them that much for the service especially after they just quoted me lower rates a week ago that are no longer available to me. How convenient. Anybody have any suggestions on how to get a better rate? It seems like everyone you talk to at this company tells you a different story. Maybe that is why they change their name every few years.

By: Dennis Little

Dennis Little — Tue, 15 Dec 2009 14:13:31 +0000

Hi Jane,

You might want to try calling the phone company and asking for pricing on an “alarm circuit”; from what I understand, many phone companies have this available and you do not have to worry about the circuit going through switching equipment which messes with data signals. Typically, these are used by businesses who may have multiple buildings they need to tie back to a central panel. Once you have your “alarm circuit”, you can use a 2-wire modem on either end to drive a low bandwidth network. Patton.com makes many different units to do just that.

Probably 10 years ago, “alarm circuit” made sense to Sprint reps at the time, but “dry loop” or “dry pair” was not terminology that they were familiar with. Otherwise, make a friend that happens to be a telephone line technician and get the inside scoop. Best of luck!

-Dennis

By: Jane Coday

Jane Coday — Tue, 15 Dec 2009 00:53:28 +0000

I am looking for a stand alone/dry loop in Fullerton, Ca. 92835. Can anyone help?

By: Dennis Little

Dennis Little — Wed, 07 Oct 2009 21:04:13 +0000

Hi Embarq Employee,

Thanks for writing; it is good that you are honest and sell only what the customer really wants. Unfortunately, there are a lot of other people at Embarq (as witnessed by my experience and the experience of a lot of others) who are either not aware that DSL is available standalone or just plain lie to make more sales. I know this first-hand through my extensive conversations with more than a couple reps. who continued to change their story as I went from playing ignorant consumer to knowledgeable techie. Some would stick to their story, but others would keep throwing up roadblocks to getting what I really wanted, often contradicting what other reps. had just told me.

For me and a lot of others, it makes more sense to spend $39.95 each month to buy just the service I wanted vs. “saving” $10 on the internet service, but then paying $29.95 + all of the taxes and surcharges ($10+ in my area) for “bundled/discounted” local phone service that I would never use. The net effect in the end is that I save nearly $40 every month by dropping the local service.

Keep up the good work. As customers, we DO appreciate the honest sales reps out there! I appreciate your contribution as well.

-Dennis